Terms for fixed-price assignments

1. Parties and scope

1.1 These terms apply when a company or organisation ("the Customer") orders a fixed-price assignment ("the Assignment") from Brickstream AB, reg. no. 556792-7644, Blomkålsvägen 23, 582 76 Linköping, Sweden ("Brickstream"). They apply only when the Customer is a business or a public organisation. Consumers cannot order.

1.2 The Assignments, their content, sizes, prices and normal delivery times are described at brickstream.se/tjanster and in the quote ("the Delivery Description").

1.3 The person who orders and the person who accepts the quote confirm that they are authorised to represent the Customer.

1.4 In case of conflict the following order applies: (1) the quote accepted by the Customer, (2) these terms with annex 1, (3) the Delivery Description and (4) the platform's terms of use (brickstream.se/villkor).

2. How the work is done

2.1 The delivery is produced by Brickstream's AI team, that is AI models following Brickstream's fixed method for the Assignment, and is finally reviewed by a person under a non-disclosure agreement and a conflict-of-interest check before it is handed to the Customer. The Customer is hereby informed that the delivery is largely produced with AI.

2.2 The work is based only on the files and information the Customer provides in the platform. Brickstream has no access to the Customer's systems.

2.3 Brickstream may use subcontractors (final reviewers and the sub-processors listed in annex 1) and is responsible for them as for itself.

3. Order and agreement

3.1 The Customer sends its material in the platform with a description of what it wants to achieve and gives the declaration in clause 5.2.

3.2 Brickstream sends a quote or declines within one working day of receiving the material. The quote states the Assignment, size, fixed price and delivery date.

3.3 The agreement is formed when the Customer accepts the quote in the platform ("the Order Confirmation").

3.4 Brickstream may decline an order without giving reasons, for example if the delivery date cannot be met or if no final reviewer without a conflict of interest is available.

3.5 If the Customer does not know what to order, it can start with "Messy in": Brickstream proposes which Assignment fits, what it costs and what is missing. The proposal is free of charge or costs what is stated at brickstream.se/tjanster, and it does not commit the Customer to order.

4. Scope

4.1 The delivery comprises what is stated in the Delivery Description and the quote for the Assignment and size ("the Delivery Criteria").

4.2 The delivery does not include: legal advice, decisions for the Customer (for example whether to bid), running tests, certification or audit, contact with buyers, requirement owners or the Customer's customers, input into the Customer's tools, content of standards that have not been attached, or monitoring of changes after delivery. Bid text is included only in Bid support with draft answers, and then as a draft that the Customer reviews, completes and is responsible for. Answers and documents in questionnaire and security assignments are the Customer's own.

4.3 A subscription (for example Tender radar) runs per calendar month with the first period stated in the quote. After that either party may terminate it to the end of a calendar month.

5. The Customer's responsibility for the material

5.1 The Customer is responsible for having the right to provide the material to Brickstream for the Assignment and for the material not infringing anyone else's rights or breaching confidentiality the Customer is bound by.

5.2 With every order the Customer declares that the material does not contain (a) security-classified information or information covered by a security protection agreement or (b) technology, software or technical information subject to export control, for example dual-use items under Regulation (EU) 2021/821, military equipment or US export rules (ITAR or EAR), or that the Customer has not assessed in that respect, and (c) that the Customer has itself assessed, under its internal policy, whether names or other personal data should be masked.

5.3 If Brickstream finds material as referred to in 5.2 (a) or (b), the work is stopped, the files are erased and the Customer is notified. The Customer then pays nothing for the order.

5.4 The Customer states the date by which the delivery is needed, whether the Assignment concerns a named procurement and which companies the final reviewer must have no connection with.

5.5 The Customer is responsible for assessing whether the material is subject to security protection or export control. Brickstream makes no such assessment. The material is processed by Brickstream's AI provider outside the EU (clause 13.1).

6. Delivery time

6.1 The delivery date is stated in the quote. It is counted in working days (Monday–Friday except public holidays) from when the material is complete and the quote accepted.

6.2 The normal delivery times are stated at brickstream.se/tjanster.

6.3 If Brickstream sees that the delivery date cannot be met, the Customer is told at once with a new date. If the delivery is more than three working days late for reasons attributable to Brickstream, the Customer may cancel free of charge. No other compensation for delay is payable.

6.4 Delays caused by the Customer (for example completing the material or answering questions) move the delivery date by the same amount.

7. Correction round

7.1 One correction round is included in the price. Within 10 working days of delivery the Customer can state in the platform where the delivery deviates from the Delivery Description or the Delivery Criteria (row, tab and what is wrong). Brickstream corrects the deviations and delivers a new version within three working days.

7.2 Requests beyond 7.1, and later correction rounds, are quoted separately.

7.3 The delivery is deemed accepted when the Customer accepts it in the platform, when 10 working days have passed from delivery without the Customer requesting a correction round, or when the revised version has been delivered. Acceptance does not prevent the Customer from terminating under clause 8.4 for a deviation the Customer stated under 7.1.

8. No warranty

8.1 The delivery is input for the Customer's own decisions. It has had a final review and marks uncertain rows, but Brickstream does not warrant that it is complete or free from errors, that the Customer wins a procurement, or that a bid, a requirements baseline, a test specification or a questionnaire answer based on the delivery is accepted by anyone else.

8.2 The Customer is responsible for checking the delivery against the material before it is used, in particular dates, mandatory requirements and contract terms.

8.3 Brickstream's only undertaking regarding the content of the delivery is the correction round in clause 7. Refunds, price reductions or further free work are not included, beyond what follows from clauses 5.3, 6.3 and 8.4 and mandatory law.

8.4 If, after the correction round, Brickstream has not corrected a material deviation from the Delivery Description or the Delivery Criteria, and the Customer stated the deviation under 7.1, the Customer may, within 10 working days of the revised delivery, terminate the order for the part of the delivery to which the deviation relates. The Customer then does not pay for that part, and any amount already paid for that part is refunded. The Customer may not use the terminated part. A deviation is material if it means that part cannot be used for the purpose stated in the Delivery Description.

9. Price and payment

9.1 The price is fixed as stated in the quote and excludes VAT. Assignments are never charged by the hour.

9.2 Brickstream invoices on delivery, and a subscription one month at a time. Payment terms are 30 days net, by e-invoice (Peppol) or PDF. Late payment incurs interest under the Swedish Interest Act and the statutory reminder fee and late-payment compensation.

9.3 The Customer may state a purchase order number or reference. It is printed on the invoice.

9.4 If the price is stated in EUR or USD it is paid in that currency to the account stated on the invoice. The Customer pays its own bank charges and ensures that Brickstream receives the full invoiced amount. If the Customer has its registered office outside the EU, the EEA, Switzerland and the United Kingdom, the Customer pays in advance if Brickstream states so in the quote. The work then starts when the payment has been received, and the delivery date is counted from that day.

9.5 VAT is charged under Swedish rules: reverse charge for businesses in another EU country with a valid VAT number, and no Swedish VAT for customers outside the EU.

10. Cancellation

10.1 The Customer may cancel free of charge before the quote is accepted, and after the Order Confirmation as long as the work has not started. The work has started when the order is shown as "In progress" in the platform.

10.2 If the Customer cancels after the work has started, the full price is charged, except in the cases set out in clauses 5.3, 6.3, 8.4 and 16.

11. Intellectual property

11.1 The Customer's material remains the Customer's (or a third party's). Brickstream may use it only to carry out the order.

11.2 The delivery: once the price has been paid the Customer receives a perpetual, irrevocable and free right of use to use, change, copy and distribute the delivery in its business, including in bids and in documents for its customers, to the extent intellectual property rights in the delivery arise. The Customer may not resell the delivery as a service of its own. Quotations from the Customer's material always belong to the Customer or the author. Brickstream does not use the customer-specific content of the delivery for anyone else (clause 13.2).

11.3 Brickstream's method, templates, checklists, control programs, knowledge base and tools belong to Brickstream. That the template's structure is visible in the delivery gives no right to the method otherwise.

11.4 Brickstream does not name the Customer as a reference without the Customer's written consent.

12. Confidentiality and conflicts of interest

12.1 The material and the delivery are confidential. Brickstream keeps them secret, uses them only for the order and gives access only to Brickstream's managing director, the final reviewer and the AI team's delivery run. If the parties have a separate confidentiality agreement, it applies instead if it gives the Customer stronger protection. Confidentiality applies for five years after delivery. Trade secrets are protected for as long as they are trade secrets.

12.2 Brickstream ensures that every final reviewer has a written confidentiality agreement with at least equivalent protection and is responsible for the final reviewer's confidentiality as for its own.

12.3 Conflicts of interest. Brickstream undertakes not to assist both the buyer (for example with a requirements specification or a review of documents) and a bidder in the same procurement, and not to bid itself or present consultants in a procurement where Brickstream has produced or reviewed the documents for the buyer. If the Customer is a contracting authority or entity, the Customer may disclose Brickstream's involvement in the documents for measures under Chapter 4, Section 8 of the Swedish Public Procurement Act (2016:1145).

13. AI processing and data

13.1 The material is stored in Stockholm and processed by Brickstream's AI provider Anthropic PBC (USA) through Brickstream's API account under commercial terms, under which the content is not used to train AI models. The transfer is protected by the European Commission's standard contractual clauses. At the AI provider, inputs and outputs may be kept for a limited time for abuse monitoring under the provider's terms.

13.2 The Customer's material is never used to improve deliveries to other customers. Anonymised error patterns (a description of the type of error in Brickstream's own words, without content from the material) are used to improve the method only if the Customer said yes when ordering.

13.3 The material may contain personal data, for example names and contact details in e-mail threads, if the Customer has chosen not to mask them (clause 5.2 c). Brickstream processes them as a processor on the Customer's behalf under the data processing agreement in annex 1, which the Customer accepts together with these terms, and they are erased together with the material.

14. Erasure

14.1 The material and the delivery are erased from Brickstream's platform 30 days after delivery, earlier if the Customer requests it, and immediately if the order is cancelled or declined. The Customer is responsible for saving the delivery before erasure.

14.2 The platform shows when the files have been erased. Information Brickstream must keep by law, for example accounting records, is not erased.

15. Limitation of liability

15.1 Brickstream's total liability for an order is limited to the price the Customer has paid for the order. For breach of confidentiality under clause 12 or of the data processing agreement in annex 1, liability is instead limited to ten times that price, but no more than SEK 500,000.

15.2 Brickstream is not liable for indirect or consequential loss, for example loss of profit, a lost procurement, a rejected bid, costs of delayed projects or third-party claims.

15.3 The limitations do not apply in the event of intent or gross negligence.

15.4 Claims must be made in writing within three months of when the Customer discovered or should have discovered the grounds for the claim, but no later than twelve months after delivery.

16. Force majeure

16.1 A party is released from obligations prevented by a circumstance beyond its control that it could not reasonably have foreseen, for example a widespread outage at the AI provider or the storage provider. The party shall notify the other at once. If the impediment lasts more than 10 working days, either party may cancel free of charge.

17. Free sample

17.1 Free samples are made only on material that is already published, for example an advertised tender, and the Customer states where it is published. One sample per organisation. Samples are not offered to contracting authorities and entities.

17.2 The sample does not commit the Customer to order. Clauses 2, 5, 8, 11, 12, 13, 14 and 15 also apply to samples. Brickstream's liability for a sample is limited to SEK 0 beyond what follows from mandatory law and clause 15.3.

18. Changes, assignment, law and disputes

18.1 Brickstream may change the terms for future orders. The version the Customer accepted with the quote applies to the order.

18.2 Neither party may assign the agreement without the other's consent.

18.3 Swedish law applies, without regard to its conflict-of-law rules.

18.4 If the Customer has its registered office in Sweden, another EU or EEA country, Switzerland or the United Kingdom, disputes are settled by the general courts with Linköping District Court as the first and exclusive instance.

18.5 If the Customer has its registered office in another country, disputes are settled by arbitration under the Rules for Expedited Arbitrations of the Arbitration Institute of the Stockholm Chamber of Commerce. The seat of arbitration is Stockholm and the language English.

18.6 Brickstream may always claim payment of a due and undisputed debt before a competent court in the country where the Customer has its registered office.

18.7 The terms are available in Swedish and English. In the event of differences, the language version the Customer accepted when ordering applies.

Annex 1 – Data processing agreement

Applies when the Customer's material contains personal data. The Customer is the controller and Brickstream the processor.

1. Subject matter and purpose: to carry out the ordered delivery.
2. Duration: from upload to erasure under clause 14.
3. Data and data subjects: names, roles and contact details of persons mentioned in the material, and other data the Customer chooses not to mask. No sensitive personal data and no personal identity numbers.
4. Instructions: these terms and the order. Brickstream processes the data only on the Customer's documented instructions.
5. Confidentiality applies to everyone given access.
6. Security: as described in "How we handle your material" at brickstream.se/tjanster: private storage in Stockholm, short-lived signed links, logged downloads and access only for the roles listed in clause 12.1.
7. Sub-processors (general prior authorisation): Supabase (storage, Stockholm), Vercel (web server, Stockholm), Anthropic PBC (AI processing, USA, standard contractual clauses under Anthropic's data processing terms for API customers) and final reviewers (Sweden, bound by a reviewer agreement with the same obligations). Brickstream gives notice 30 days before a change, and the Customer may object on reasonable grounds.
8. Assistance: Brickstream helps the Customer respond to data subjects' requests and with security and impact assessments insofar as they concern the processing.
9. Incidents: Brickstream notifies the Customer without undue delay and within 24 hours of discovering a personal data breach.
10. Erasure: under clause 14.
11. Audit: Brickstream provides, on request, the information needed to demonstrate compliance with these obligations.